Terms & Conditions

T & C

Yesterday.tv Festive Shopping Service Terms and Conditions

IT IS IMPORTANT THAT YOU READ AND UNDERSTAND OUR TERMS AND CONDITIONS BEFORE YOU ACCEPT THEM OR USE Yesterday.tv Festive Shopping SERVICES.

By ticking the “I agree” box, texting or phoning us to order products or by placing other order with us, you confirm that the information you have provided is correct and you consent to Yesterday.tv Festive Shopping using the physical / email addresses you have provided to send you communications regarding Yesterday.tv Festive Shopping products and services. Your personal data may be held by us for these purposes, and to provide you with services you have requested, in countries outside the EEA. If you no longer wish to receive communications from us, please email contact[at]Yesterday.tv

1. ABOUT THE SERVICE
1.1 Yesterday.tv Festive Shopping is based at Unit 3, 145 Marlborough Road, Gillingham, Kent, ME7 5HP, United Kingdom.
1.4 By completing an order, including providing access to the funds for payment as required and by accepting the Terms and Conditions, you – the customer – consents to the execution of the transaction.
1.5 It is the customer’s responsibility to ensure that the billing and shipping details he provides are correct. Yesterday.tv Festive Shopping accepts no responsibility for goods shipped to a wrong address if incorrect details were provided by the customer.
1.7 Order costs are shown to customers on our website prior to order.
1.9 Yesterday.tv Festive Shopping may offer free SMS notification to indicate that your order has been shipped / delivered. Yesterday.tv Festive Shopping is not responsible for any charges associated with SMS messages.

2. OUR AGREEMENT WITH YOU
2.1 Our agreement with you is that we will take reasonable care to provide the Yesterday.tv Festive Shopping service. As such, we agree to provide you with the Yesterday.tv Festive Shopping service as described from time to time on the Yesterday.tv Festive Shopping website. Upon receiving cleared payment, and given no reason to believe that the transaction is incorrect, fraudulent or unauthorised, we will despatch your order to the address you provide to us, subject to our providing the service not breaching any applicable law. We do not accept responsibility for anything outside this.
We do not accept any liability for damages resulting from delay in the arrival of your ordered products under the Chocomilo.uk Service by reason of any of these matters.
If we cannot or refuse to provide our service to you, we will where practicable notify you of the reasons, unless we are prevented from doing so for some legal reason.
2.2 We may suspend the operation of Yesterday.tv Festive Shopping website / service in whole or in part at our absolute discretion if we consider it appropriate to do so by reason of any circumstances beyond our control. We shall not be liable to you for any loss or liability which may be suffered or incurred by you as a result of any such interruption, even if caused by our negligence.
2.3 We reserve the right to change the Yesterday.tv Festive Shopping Service without notice, and may refuse to provide the service to any person without giving a reason, in particular to prevent fraud, money laundering or terrorist financing or to comply with any applicable law, order of a court or requirement of any regulatory or governmental authority.
2.4 We will generally communicate with you through the Internet and by e-mail. We will not ask you to provide your payment details in an email or over the phone.
2.5 We may change our Terms and Conditions from time to time. We will notify you of any change to our Terms and Conditions by posting a notice of change on the Yesterday.tv Festive Shopping Website.

3. YOUR RESPONSIBILITY
3.1 You acknowledge and agree that when you register with us, you will provide us with true, accurate, current and complete information; you will maintain and promptly update such information to keep it true, accurate, current and complete; you will not use the Yesterday.tv Festive Shopping Service for or in connection with any prohibited purpose;

3.2 You may register with us before you can use our service, or choose the Guest Checkout option. You are responsible for the confidentiality and security of your log-in details, and are fully responsible for all activities that occur under your account. You agree to immediately notify us by calling us on +447424778556, or emailing contact[at]Yesterday.tv, of any unauthorized use of your account e-mail login or any other breach of security. Once you have informed us of any unauthorised use of your account, we will take immediate steps to try to prevent these from being used. Subject to our taking such steps, we are not liable for any loss or damage arising from your failure to comply with your obligations.

3.3 You acknowledge and agree that information about you, and the services we provide to you, may be provided by us from time to time to regulatory or governmental authorities, bodies or agencies where we are required by law to do so; or if we determine that such disclosure may help to combat fraud, money laundering offences or other criminal activity.
3.4 You agree that you will generally communicate with us through the Internet and by e-mail. We will never ask you to provide your card/payment details via email, and you should never provide us such via email.

4. CANCELLATION AND REFUNDS
CANCELLATION, RETURNS AND REFUNDS
You have a right to cancel your agreement with us at any time after you indicate your acceptance of our Terms and Conditions, subject to the terms of this clause. This right of cancellation expires after fourteen days from the time you acceptance of our Terms and Conditions. Either you or we may terminate the agreement between us upon giving a minimum of 1 day’s notice. You may cancel your agreement with us by e-mailing us at contact[a]Yesterday.tv

If you cancel before you pay for your order, you will not be able to use our service. We will not charge you a cancellation fee. If you cancel/ or we only receive your notice after we have dispatched your order to the specified address, we will refund your payment within 14 days of receiving the products back from you.

If you wish to return any items, please kindly email us, in the first instance and we will give you the return address in response and a reference number to add to the parcel for faster processing of your refund. Please, kindly return any items in unused and resaleable condition.

5. CUSTOMER SERVICE
If you have any problems with or related to our website / service, you can contact us by e-mail at contact[at]Yesterday.tv or phone +447424778556.

6. DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES
By accepting these terms, the sender declares and certifies the authenticity, accuracy and completeness of the information supplied in the registration and contract , as well as all documentation and photocopies of documents supplied with this registration and contract. To this regard, the Sender expressly authorises contact[at]Yesterday.tv to conduct any checks and measures as appropriate before any persons and entities necessary to confirm the truthfulness of the information and documentation supplied along with this registration and contract. We may have to provide your information to a third party to be able to verify the details you have provided to us.

In accordance with Data Protection Regulations you may exercise your right to access, rectify, cancel or refuse your personal information being processed, by contacting us as detailed in our Privacy Policy.

7. LIABILITY
7.1 If an order is delayed or fails, you may have a right to receive a refund or compensation under laws relating to the provision of such services. We will provide you with this information when you contact us. Your claim is limited to the amount that we received in total from you for your order. We do not, in any event, accept responsibility for any failure to perform your instructions as a result of circumstances which could reasonably be considered to be outside our control. Any claim for compensation made by you and/or a recipient must be supported by any available relevant documentation.

8. LINKS TO OTHER WEBSITES
Any Links to any external site as may be found on our website do not constitute an endorsement by, or association with, us of any third party resources or their contents. Links do not imply that we are affiliated or associated with or are legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any Linked Sites are authorised to use any trademark, trade name, logo or copyright symbol of Yesterday.tv Festive Shopping. We do not represent or endorse the accuracy or reliability of, and expressly disclaim any advice, opinion, statement, or other information displayed or distributed through any linked Site.

9. ENTIRE AGREEMENT
These Terms and Conditions, along with all other matters incorporated into these Terms and Conditions by reference, constitute the entire agreement and understanding between you and us, and supersede and terminate all prior agreements and understandings you may have with us.

10. TRANSFER OF RIGHTS
We have the right to transfer, assign or delegate our rights and responsibilities in whole or in part under our agreement with you to an affiliated company, or any third party, at any time without your consent. We would ensure that any such transfer does not your rights/remedies or increase your responsibilities/ liabilities under your agreement with us. You may not transfer your rights/responsibilities under your agreement with us without our prior written consent.

11. SEVERABILITY
In the event that any one or more of the provisions of these Terms and Conditions are for any reason held to be invalid, illegal or unenforceable, the remaining provisions will remain valid and enforceable.

12. GOVERNING LAW
Our agreement with you is governed by English law. We both agree that any dispute, claim or other matter relating to the Yesterday.tv Festive Shopping website / service will be dealt with by the English courts only.